Our Privacy Policy

  
Penalogix/ Team Penalogix or Penalogix LLP, its subsidiaries and its affiliates ("Company" or "we") respect the privacy of its users ("User" or "You"). We are committed to protect the User's information, be it yours or your child's. We believe that You have a right to know our practices regarding the information we may collect and use when You use our mobile applications such as games, and apps "The Products" and website. (The Products and website together is referred as the "Service").

We will strictly comply with all relevant legislative requirements, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document.We reserve the right to amend our Privacy Policy at any time without notice to you, and such amendments will take effect from the date of issue on our website.If you are a minor at law (which usually means you are aged under 18 in countries including Australia and the United States, though this age may vary depending on where you are located), you must get your parent or guardian’s permission before providing us with any personal information. We may collect Non-Personal Information, such as a device ID or other persistent identifier linked to the device or computer, which may be used by a child to use the Service.

Consent

By Connecting, Entering, Accessing or Using our Apps/Web you agree to Privacy Policy and it also means that you have read carefully about the collection and use of your personal and non-personal information through our apps and website and support channels.  To opt out, please stop using our WEB and for Apps and Games you can Opt Out from within the app/game from Privacy Controls.

Collection of Information

We may collect information to improve user experience. Please read types of information below:

Non-Identifiable & Anonymous Information / Non Personal Information

We are not aware of the uniqueness of the User from whom we have collected the Non-Personal Information. Non-Personal Information is any open information which does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site/App/Game. Non-personal Information which is being gathered consists of technical information, behavioural information and aggregated information, and may contain, among other things, the activity of the User on the Site/App/Game, type of operating system, User's 'click-stream' or searches on the Site, type and version of browser, keyboard language, screen resolution, etc.

Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification

All Umbrella Companies of Penalogix LLP including Spearhead Games & Action 3D are included in PRIVO’s Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO seal. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO COPPA certification seal posted on this page indicates we have established COPPA compliant privacy practices and have agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices.

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be on this page. If we make a change to this policy that, at our sole discretion, is material, we will notify you via an email to the email address associated with your account or through the Services. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Personally Identifiable Information / Personal Information

This information may identify an individual or may be of a private and/or sensitive nature. Users of the Site/App/Game automatically provide their IP address (or Mac Address) mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below. In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User.
We do not collect any Personal Information from you or related to you without your approval, which is obtained, through your active acceptance to the Terms and the Privacy Policy and from Consent Dialog from within App/Game.

How Information is Collected:

 Information can be collected automatically and Programmatically
  * When you are browsing our Site.
  * When you are Using/Playing our App/Game.
  * When you contact us through Email/Facebook and/or other Support Channels.

Purpose of Information Collection:

 * Non-Personal Information is used for statistical and research purposes and for customization and improvement of our Site/App/Game.
 * Personal Information is used to be able to Reply you when you contact through support channels(Facebook/Email).
 * Personal Information like Location/IP is used to show you Ads according to your location, this is called contextual advertisement.
 * We use the information we collect about you/your device to deliver services to you and to operate our business.

Displaying Advertisements:

Displaying third party advertisements in our Apps and showing advertisements for our Apps in other publisher’s apps.

Cross-promotion:

Cross Promoting our Apps and services, meaning we may promote one of our Apps while you are playing a different App of ours.

Use and Disclosure of Information

In general, we will not use or disclose personal information about you otherwise than for the purpose of providing or offering goods and services to you, for any other purpose that you may reasonably expect, for any other purpose authorized by law, or for any other purposes disclosed to or authorized by you. This may include disclosures to organizations that provide us with professional advice, such as solicitors, accountants and business advisors.
It may be necessary for the information to be disclosed to other organizations in the course of our provision of services, or for the conduct of our business. These other organizations may include other parties involved in the provision of services to you, our business partners involved in the software, applications and/or services we provide to you, and other organizations providing services to us, such as payment processors or hosting services. We direct all such organizations to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on our behalf or to us.
Any personal information submitted to us online, including via the software and/or services, may need to be processed by a third party. By submitting personal information online or via the software and/or services, you consent to the disclosure of that information to a third party, who may be located overseas, for the sole purpose of processing the submitted information.Below are provider names of some of the third-party analytics and advertising services we use. Please see the links below to learn more about the privacy policy of our third-party service providers:
- Google Admob
- Facebook Audiance Network
- Unity Ads

Deletion of Information:

Information when not needed will be deleted by us and we will also make sure that information when not required is deleted by our 3rd Party Partners. If you wish to delete your information you can send us request to delete your information. We will need some additional information from you to delete your information. Send us your queries regarding deletion of your information and in case you have any questions at info@penalogix.pk